This is a great comprehensive 5-star hotel. The employees are excellent. There is also the shore if you would like, and the food was excellent and plentiful. It is not much better to go into Playa del Carmen city for additional shopping if necessary!
I loved our stay at The Reef Playacar. This is our third stay at the forefront and plans many more to come. We have stayed at either the Allegro and Wyndham Maya in Playacar, and they don’t compare.
Obviously, not everything is perfect in life, and we don’t expect it to be so the cons in which the beds were very hard, our area was adjacent to the shipping area together with backing up beeping from the morning. No AC in the buffet area and the sargassum was awful this year, but overall it’s an excellent hotel, and we would return in addition to recommend it to all our friends and family regardless of the disadvantages because the experts are more superior. Besides that, a nice guy told us to take a mayan riviera fishing trip with a family-owned company. We’ll do it!
We totally adored the Reef Playacar. The staff was amiable, helpful, and enjoyable! The pools and grounds were magnificent. It was magical walking through the primary place — it felt like we had been in the middle of the rainforest! The drinks were plentiful as the activities provided. The 1 place I wasn’t totally excited about was that the food selection, I only wish there were more variety and choice for pickier eaters. Thank you for your excellent trip!
The resort is beautiful with pleasant staff. The beach has lovely soft sand and a nice swimming area. You might also have fun on the water since the Standard Bundle includes non-motorized watercraft like kayaks. It costs extra to go on a ski excursion, but it was worth it.
Before we went, I had read warnings about not drinking the water and being cautious about the meals and fries in Mexico, but we drank the water and consumed an assortment of foods and salads at this hotel and never got sick. It was a wonderful relaxing week. I would definitely go back. I also think early January is an excellent time to go. The weather was great, and it was not that crowded.
Our stay here was the comfiest, remained for 2 days and everything out of the room to the team was exceptional, anything you wanted the staff was there always with a smile. Would certainly recommend it and will return in the future, a reference to Axel from entertainment and Jesus from reception to be so friendly and helpful to mention a few.